Superb

Learn to use Superb POS and all included features

Point of Sale

Take a quick tour of the POS app and how to use it during service.

Superb POS - video tour

Get started

Devices compatible with Superb POS

Open the day

Close the day

How to tender a bill, change currency, split a bill or keep a tab open for guests.

Tender a bill

Connect your printer to print guest bills

Print guest bills

Get to know how to split a bill in the POS app

Split bills

See how easy it is to move a bill or reservation between POS, RES apps and web partner.

Move a bill to another table

Is it possible to use Superb POS on a computer?

The basics

How to set up and add items to the menu in the POS app with categories and products.

Categories and products

Upload products to inventory with an excel sheet

Bulk import products

See how to quickly add shops, registers and VAT rates to your account.

Stations

How to register giftcards and prepaid experiences correctly for book-keeping

Create custom sales/tender types

Discover how to activate Mobile POS for your restaurant in two simple steps

How to enable Mobile POS

Setup POS

Create a menu button

Create a open price button

Create add-ons to products

Create a product that needs to be sent to a kitchen or bar printer

You are selling a product which have several variants to choose from and you want them to pop up under one product button

Create product variants

Create your own POS template and arrange your products in a custom layout

Custom POS product templates

Other product features

Discover how to make returns and issue refunds.

Refund a bill

Add comments to bills

This article will help you to add a product that is not included in the item selection.

Add a "spontaneous" product in-service

Create a bill associated to a customer or company to pay later or by invoice

Get to know how to move two bills to the same table in the Superb POS app

Shared Bills

Automatically remind staff to check on tables and boost service consistency

Table reminder

Advanced features

Discover how to access and download sales reports, end-of-day reports, and tip reports.

Sales reports

How can I download my inventory count for a specific day or period?

If you want it enabled - Please reach out to the support team.

Tips reports (integrated card terminals only)

From time to time your staff will use cash from your POS to do grocery shopping or pay a bill and you want to record that properly

Record staff expenses or waste

After you perform a cash-up an automatic email can be sent automatically to selected emails

Daily sales reports sent by email

Reporting

See how to deal with printer problems and what the lights mean.

My printer stopped working - how to fix it

Use a kitchen buzzer to make your printer make a sound

How to make a kitchen printer make a sound when receiving a new order

How to connect a printer to print guest bills

Your printer is not showing up in the printer overview in POS

Printer is not showing up on my POS printer overview

Request to have your kitchen bills layout changed to a smaller version

Change your kitchen bills layout

Printers

Whether you are serving your guests via POS, Pay at Table, Takeaway or Webshop you can receive your orders digitally to have overview

Receive POS or takeaway orders via iPad kitchen display (KDS)

Setup order flow control on your kitchen display to manage incoming orders

Order Flow Control for Kitchen Display (KDS)

Kitchen Display

If the Card terminal is flashing yellow, try these steps.

My card terminal integration is Yellow

If your terminal has lost connection to the ipad, heres a few steps to get it back on.

My card terminal integration is RED

Try these steps if your terminal isn't working properly.

Troubleshooting your card terminal

Can I change the maximum limit for contactless payments?

Card terminals

See which cash drawers are compatible with Superb POS and how to connect.

Which cash drawer is compatible with Superb POS

How to see which printers we support and how to connect them

Which printers do we support?

Other hardware

An overview of accounting integrations supported by Superb POS

Accounting system integrations

You want to send past revenue numbers to your accounting system as in case e.g. they were not transferred

How to manually send historical revenue reports to your accounting system

Integrate with your favourite staff management tool.

Staff management integrations

Integrations

Get Your Bill (GYB) is our eFattura partner in Italy. After enabling eFattura in Superb POS app the customer should register with GYB.

How to enable eFattura

Here is how you can do a fiscal receipt directly from the small keyboard and the fiscal printer in the case you are running without internet

My internet is out: How to issue a fiscal receipt directly from the keyboard

Before you do an EOD the restaurant can print a fiscal report directly from the fiscal printer using the Epson keyboard

Italy: How to print a fiscal report from the fiscal printer

Yes you can, here is what you need to know.

Can I connect 2 iPads to 1 fiscal printer?

In Italy, all invoices go through an intermediary. With GYB customers can receive view the incoming invoices with just a few steps.

Can customers receive their invoices through GetYourBill (GYB)?

Here you can find all the information you need in relation to getting assistance with eFattura related issues or questions

How to get support for eFattura

Italy only

Register your cash register with Skatteverket

Sweden only

Can't find the answer? Call us

Find answers and get help from Intercom Support and Community Experts

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