In this article:
ADD AND UPDATE POLICIES FOR EXPERIENCES
Note: This is for experience-specific policies. Update general terms and conditions in Advanced Settings here.
1. From DASHBOARD, select SETTINGS and then POLICIES.
2. A new window will open. Click ADD POLICIES.
3. In the New Policy window, start a policy by selecting the Start and End Date – Both fields must be filled in.
4. Add the Policy, select the experience it applies to and SAVE.
Note: Each experience requires its own policy because it may contain different instructions for your guests.
NO-SHOW POLICY: IMPORTANT INFORMATION
The No-Show function requires guests to secure bookings with credit card details.
It's important to mention this function in the Cancellation Policy along with the fee for no-shows.
If this is not stated in the Cancellation Policy, the fee cannot be charged legally.
Find more information about Cancellations here and the No-show feature here.
What are policies?
Policies are the terms and conditions that your restaurant wants guests to accept before they confirm a booking. All guests must accept your policy to complete a reservation.