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How to set up gift cards

Learn how to set up and personalise gift cards for money or experiences

Updated over a week ago

In this article:

  1. How to setup gift cards in Partner

  2. How to redeem gift cards on Partner and the iPad app

  3. What the guests receive

Note: To activate gift cards, your account must be set up with your bank.
If you're using POS or payments, you're all set.
If not, contact support at support@superbexperience.com to get set up.


How to set up gift cards - Partner

Gift cards are an optional feature you can activate anytime.

  1. Go to Settings in Partner

  2. Under General settings, select Gift cards

  3. Toggle them onand set the min/max amount and expiration

Bonus: Customise the gift card PDF in your chosen language and English. Here is how:

Click “Get Preview” to download your PDF.

Finally, add your gift card link to your website or social media.


How to manage gift cards - iPad and Partner

  1. Go to Gift Cards in the left menu

  2. Search by code, receiver name, or email

  3. To redeem, click “Redeem”, then “Save” – the gift card will be marked as used

Bonus: You can partially redeem open amount gift cards (not available for Experience cards). Here’s how:

You can also add and manage gift cards manually from the Superb RES iPad app.
Here’s how:


Gift Card Emails – What to Expect

To see the full flow, open your gift card link (found in Partner > Gift Cards).

Here’s what happens:

  • Receiver gets an email with the gift card details and PDF

  • Sender gets a confirmation email with the gift card info

  • Buyer receives a purchase receipt

To test the flow, create a manual gift card and use your own email addresses.


Other resources


Selling gift cards with Superb helps boost your revenue and lets guests give friends and family a great dining experience at your restaurant.

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