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How to reset your password

Reset a forgotten password for Partner or for Superb POS by email.

A password reset sends a reset link to the email address of the account. Partner and the POS back office have separate logins. A reset in one system does not change the password in the other system.

Reset your password

  1. On the login screen, select the option to reset your password.
  2. Enter the email address of the account.
  3. Open the reset email in that inbox.
  4. Click the link in the email.
  5. Set a new password.

Reset the password in both systems

If you use the same login for Partner and the POS back office, reset the password in both systems.

  1. Reset the password in the first system.
  2. Go to the login screen of the second system.
  3. Repeat the reset with the same email address.

If the reset email does not arrive

  • Check your spam folder.
  • Check that you used the email address the account is registered with.
  • Contact Superb support if the email still does not arrive.

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