Articles on: POS system

Payment terminals troubleshooting

Payment settings

Before processing payments online or on POS you are required to fill out their KYC in Payment Settings.

Payment settings - status


Receive payments

Once the KYC have been filled out the Receive Payment status indictor will change to Allowed and then you will be able to process payments.


Payment methods

As part of allowing payments we will set up all default payment methods automatically. The Payment Methods status indicator will show if they were configured correctly. If this does not show Configured either check for any errors in the KYC form or reach out to tech support.


Terminal error - Payment methods not configured



Payout

Payouts is the last step of the KYC approval. Only when the KYC information have been reviewed and approved by Adyen, you will be able to receive payouts. The Payout status indicator will show when the process is approved and payouts are Approved.




Updated on: 21/08/2025

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