How to access and download sales reports

This guide explains how to access and download end-of-day reports, sales reports, and tip reports from your POS back office.

In this article

• How to download end-of-day reports
• How to download sales reports
• How to download tip reports

Download sales reports

Access sales reports

1. Navigate to sales From the POS back office, go to SALES
2. Open sales report section, Tap SALES REPORT

Download options

You have two download options depending on your setup:

Option 1: single shop report

For a specific shop location:

1. Select your shop: Find the shop you want a report for
2. Download report

• First, select the date range in the upper right corner
• Next, press the DOWNLOAD button to the right of the shop name
• Select the type of report you want

Option 2: all shops report

If you have multiple shops and want one combined report:

1. Download all

• Press DOWNLOAD ALL SHOPS

2. Select report type

• Choose the type of report you want
• The report will include data from all your shop locations

Download tip reports

Access tip reports

1. Navigate to sales

• From the POS back office, go to SALES

2. Open sales report section

• Tap SALES REPORT

3. Download tip report

• Press DOWNLOAD
• Select TIPS REPORT
• Choose your desired file type (CSV or PDF)

If tip reports are not visible

If you don't see the TIPS REPORT CSV or TIPS REPORT PDF option in the drop-down list:

• Contact support at support@superbexperience.com
• Request to have this feature enabled for your account

Note: Tip reports are only available for integrated card terminals. See our tip reports guide for more information.

Report types comparison

File format guide

CSV files

Pros:

• Open in Excel, Google Sheets
• Easy to manipulate data
• Good for detailed analysis

Best for: Accountants, detailed analysis, data processing

PDF files

Pros:

• Easy to print
• Professional appearance
• Cannot be edited accidentally

Best for: Archiving, sharing with stakeholders, official records

Best practices

Regular downloads:

• Download EOD reports daily
• Save reports in organized folders
• Maintain consistent naming conventions

Backup and storage:

• Keep copies of all reports
• Store in secure location
• Organize by date and type

Multi-shop management:

• Use individual shop reports for location-specific analysis
• Use combined reports for overall business performance
• Compare shop performance regularly

Quick reference

EOD reports:

✅ SALES > EOD

✅ Choose CSV or PDF

✅ Download daily

Sales reports:

✅ SALES > SALES REPORT

✅ Single shop or all shops

✅ Multiple report types available

Tip reports:

✅ SALES > SALES REPORT > DOWNLOAD

✅ Select TIPS REPORT

✅ Contact support if not visible

Updated on: 11/06/2026