How to update your restaurant's email

Update your restaurant's email address in your Superb Partner account so guest emails are sent from and replied to the correct address.

The email address must be updated in two places: Restaurant information and every email template.

What you need

• A Superb Partner account with access to Settings

Update the email address in Restaurant information

The email address in Restaurant information is your restaurant's main contact address in Superb.

1. Go to Settings → Restaurant information.
2. Change the email address.
3. Click Save.

Direct link: Restaurant information.

Update the email address in your email templates

Each email template has its own sender address, so changing Restaurant information alone does not change the emails your guests receive.

1. Go to Settings → Marketing and Communication → Emails.
2. Open the drop-down menus at the bottom of the page.
3. Click the pencil icon to edit an email template.
4. Update the address in the From Email field.
5. Update the From Name field if the sender name also changes.
6. Click Save.
7. Repeat steps 3 to 6 for every email template, in every language you use.

Direct link: Emails.

Receive a copy of every booking confirmation

CC Emails sends a copy of each booking confirmation to an address you choose.

1. Go to Settings → Marketing and Communication → Emails.
2. Enter the address that should receive the booking notifications under CC Emails.
3. Click Save.

Related topics

• How to use email placeholders in booking emails
• How to set up SMS for bookings
• How to activate and use Guest Marketing