Skip to content
English
Contact support
  • There are no suggestions because the search field is empty.

How to set up your Superb account after signing your contract

Create your login, activate your subscription, verify your business and finish the setup checklist.

After you sign your contract, Superb sends you an email with a personal sign-up link. The sign-up link starts the setup of your Superb account. Setup has four steps.

What you need

  • The sign-up link from your Superb email
  • A payment card or Google Pay for the subscription checkout
  • Your company registration details and the bank account (IBAN) for payouts
  • Personal details of the people who own or run the business

Step 1: Create your account

  1. Open the sign-up link from your email.
  2. Choose a username and a password.
  3. Enter your business name, tax ID, phone number and website.
  4. Save.

The username and password are also your master user login for Superb POS. Choose a secure password that you can remember.

Step 2: Activate your subscription

The checkout page shows your plan, your add-ons, the setup fee, VAT and the total.

  1. Enter your email and card details, or pay with Google Pay.
  2. Enter your business address. The business address must match the address in your official company registration.
  3. Enter your business name, tax ID, your full name and your country.
  4. Enter the address of the venue. The venue address can be different from the business address.
  5. Submit the form.

Most plans and add-ons start with a free trial. During the free trial, only the one-off setup fee is charged. The plan price is charged when the free trial ends.

Step 3: Verify your business (KYC)

Card payments require a verification of your business, called KYC (Know Your Customer). KYC is a legal requirement for every business that accepts card payments. Superb's payment partner Adyen runs the verification on a secure page.

  1. Open the KYC link you receive from Superb.
  2. Enter your business details, the people who own or run the business, and your bank account.
  3. Accept the terms and submit.

See How to complete or update your KYC verification for details.

Step 4: Finish the setup checklist

The onboarding checklist in Partner lists the remaining setup steps, for example adding products, setting up rooms and tables, and creating staff users.

  1. Log in to Partner at partner.superbexperience.com.
  2. Open the onboarding checklist.
  3. Complete each step and tick it off.

Related topics