How to tender a bill

How to Tender a Bill

This guide explains how to process payments, split bills, keep tabs open, and change currencies in your POS system.

Choose from: CASH, CARD, or MISCELLANEOUS
MISCELLANEOUS includes gift cards and other payment methods (set these up in your Back Office)

Use this feature when a guest wants to keep their bill open for later payment.

When you have the bill open, access the menu by clicking on the 3-dot icon in the top right corner
Select PARK BILL and give the parked bill a suitable name. This helps you find the bill later.

To retrieve a parked bill, on your table plan view navigate to Bills. Search for the bill you want to retrieve and click on it.

Split bills when guests want to pay separately for their items.

When you are on the payment screen enable split mode (in the top left corner, select BY ITEM
Select the item(s) the first guest wants to pay for and process the first payment, by selecting payment type and clicking TENDER
Continue with remaining guests: repeat the process for other guests until the entire bill is paid

The POS app allows you to divide a single bill across multiple payment methods.

Example: Two products total 70 DKK. A customer wants to pay 50 DKK in cash and 20 DKK by card.

Steps:

Enter 50 DKK on the payment screen, press CASH then TENDER
The remaining amount (20 DKK) displays at the top of the bill: press CARD then TENDER to complete the transaction.

Use this feature when accepting payment in a different currency.

Open the payment window by pressing on your bill TENDER
Access currency options: In the payment window, select CURRENCY in the top right corner
Select the desired currency: Choose from available currencies. The bill will automatically recalculate in the selected currency
Complete the transaction: Choose a payment method and click TENDER

For additional assistance with payment processing or POS configuration, contact support at support@superbexperience.com

Updated on: 10/10/2025

Was this article helpful?

Thank you!