How to move a bill to another table

This guide explains how to move bills and reservations between tables in the POS app, RES apps, and web partner.

Moving a bill in POS

The 'Move a Bill' feature allows you to move a bill directly from one table to another in the POS app.

What happens when you move a bill

• All items in the bill automatically move to the new table
• No need to manually add or remove items
• The reservation automatically moves with the bill
• Updated information shows in POS app, RES apps, and web partner

Moving a reservation

Reservations can be moved from POS app, RES apps, or web partner.

Moving in the Superb POS app

• The reservation moves to the new table
• The bill moves with the reservation
• Updates automatically appear in RES apps and web partner

Moving from the Superb RES apps or web partner

• The reservation moves to the new table
• The bill does NOT move with the reservation
• The bill stays at the original table
• Updates appear in POS app after refreshing

Best practice recommendation

When a table has an open bill:

✅ Move from POS app - Both bill and reservation move together

❌ Avoid moving from RES apps or web partner - Only reservation moves, bill stays behind

This ensures the bill and reservation stay together, avoiding confusion during service.

Quick reference

Moving bills:

• Available in: POS app only
• Moves: Bill + Reservation
• Updates: POS, RES apps, web partner

Moving reservations:

• Available in: POS app, RES apps, web partner
• From POS: Bill + Reservation move
• From RES/web: Only reservation moves
• Bill stays at original table

Restrictions:

• Cannot move to tables with existing reservations
• Cannot move to tables with open bills

Common scenarios

Scenario 1: guests want to change tables (no bill yet)

• Move reservation from any platform (POS, RES apps, or web partner)
• No issues since there's no open bill

Scenario 2: guests want to change tables (bill already open)

• Best option: Move from POS app
• Both bill and reservation move together
• Avoids confusion during service

Scenario 3: accidentally moved reservation from RES/web (bill open)

• Bill remains at original table
• Move the bill manually from POS app to match the reservation

Need help?

For assistance with moving bills or reservations, contact support at support@superbexperience.com

Updated on: 11/10/2025