How to Send Daily Sales Reports by Email

This guide explains how to automatically send daily sales reports to selected email addresses after performing your end of day cash-up.

Setting up email recipients in the Superb POS Backoffice

1. Log in to your Backoffice

• From your home page, go to SALES
• From the dropdown menu, click EOD

2. Configure auto-email

• In the top right corner, click AUTO-EMAIL
• A window will appear

3. Add email addresses

• Enter the email addresses where daily sales reports should be sent
• You can add multiple recipients

4. Save settings

• Click SAVE
• Click OK to confirm

Performing end of day report in the Superb POS app

1. Access EOD

• When ready to close the day, click the EOD icon in the upper right corner
• Note: You can only access this function after all tables have been tendered

2. Complete the EOD report

• Enter all required cash and payment information
• Ensure all amounts match

3. Balance verification

• If there's a balance mismatch, refer to our EOD troubleshooting guide
• Verify all information is filled correctly

4. Finalize and send

• Once the balance matches, the app will show a green checkmark ✅
• The daily sales report is automatically sent to all configured email addresses

Important notes

• All tables must be closed before performing EOD
• Balance must match to complete EOD successfully
• Emails are sent automatically after successful EOD completion
• Multiple recipients can be added to receive reports
• Email configuration only needs to be set up once (unless you want to change recipients)

What's included in the report

The daily sales report email contains:

• Total sales for the day
• Payment method breakdown (cash, card, etc.)
• Transaction summary
• End of day balance information

Troubleshooting

EOD icon is greyed out:

• Ensure all tables are tendered and closed

Balance doesn't match:

• Review the End of Day troubleshooting guide
• Double-check cash, card, and other payment entries

Emails not being received:

• Verify email addresses are entered correctly in AUTO-EMAIL settings
• Check spam/junk folders
• Contact support if issue persists

Need help?

For assistance with daily sales reports or EOD procedures, contact support at support@superbexperience.com

Updated on: 11/10/2025