How to access and download sales reports
How to access and download sales reports
This guide explains how to access and download end-of-day reports, sales reports, and tip reports from your POS back office.
In this article
- How to download end-of-day reports
- How to download sales reports
- How to download tip reports
Download end-of-day reports
Access EOD reports
- Navigate to sales
- From the POS back office, go to SALES
- Open EOD section
- Tap EOD
- Download your report
- Choose your preferred format:
- Click CSV for spreadsheet format
- Click PDF for document format
Available formats:
- CSV - Best for data analysis and spreadsheets
- PDF - Best for printing and archiving
Download sales reports
Access sales reports
- Navigate to sales
- From the POS back office, go to SALES
- Open sales report section
- Tap SALES REPORT
Download options
You have two download options depending on your setup:
Option 1: single shop report
For a specific shop location:
- Select your shop
- Find the shop you want a report for
- Download report
- Press the DOWNLOAD button to the right of the shop name
- Select the type of report you want
Option 2: all shops report
If you have multiple shops and want one combined report:
- Download all
- Press DOWNLOAD ALL SHOPS
- Select report type
- Choose the type of report you want
- The report will include data from all your shop locations
Download tip reports
Access tip reports
- Navigate to sales
- From the POS back office, go to SALES
- Open sales report section
- Tap SALES REPORT
- Download tip report
- Press DOWNLOAD
- Select TIPS REPORT
- Choose your desired file type (CSV or PDF)
If tip reports are not visible
If you don't see the TIPS REPORT CSV or TIPS REPORT PDF option in the drop-down list:
- Contact support at support@superbexperience.com
- Request to have this feature enabled for your account
Note: Tip reports are only available for integrated card terminals. See our tip reports guide for more information.
Report types comparison
Report Type | Location | Format Options | Best For |
|---|---|---|---|
EOD | SALES > EOD | CSV, PDF | Daily cash-up verification |
Sales Report | SALES > SALES REPORT | Multiple formats | Business analysis |
Tip Report | SALES > SALES REPORT | CSV, PDF | Tip tracking and payouts |
File format guide
CSV files
Pros:
- Open in Excel, Google Sheets
- Easy to manipulate data
- Good for detailed analysis
Best for: Accountants, detailed analysis, data processing
PDF files
Pros:
- Easy to print
- Professional appearance
- Cannot be edited accidentally
Best for: Archiving, sharing with stakeholders, official records
Best practices
Regular downloads:
- Download EOD reports daily
- Save reports in organized folders
- Maintain consistent naming conventions
Backup and storage:
- Keep copies of all reports
- Store in secure location
- Organize by date and type
Multi-shop management:
- Use individual shop reports for location-specific analysis
- Use combined reports for overall business performance
- Compare shop performance regularly
Quick reference
✅ SALES > EOD
✅ Choose CSV or PDF
✅ Download daily
✅ SALES > SALES REPORT
✅ Single shop or all shops
✅ Multiple report types available
✅ SALES > SALES REPORT > DOWNLOAD
✅ Select TIPS REPORT
✅ Contact support if not visible
Updated on: 12/10/2025
Thank you!