How to Close the Day (End of Day)

This guide explains how to perform the End of Day (EOD) cash up process to close your daily transactions.

Starting End of Day

Click the End of Day icon in the top right corner of the app to begin the process.

Before You Begin

Ensure all payments are tendered - All tables must be closed before starting EOD.

The app will display:

• Diff amount: The difference between expected and entered amounts (if any)
• Cash in Register: Cash start plus current day's turnover

Step-by-Step EOD Process

1. Cash Start

• This shows the amount you entered at the beginning of the day
• This amount is automatically displayed and cannot be changed

2. Cash in Register

• Enter the total amount of cash currently in your register
• Press "=" to register the amount in the system
• Click NEXT to confirm

3. Deposited to Bank

• The app automatically calculates this amount
• Formula: Cash in Register minus Cash Start
• This is the amount to be deposited

4. Card Payments

• Enter the total amount from all credit card payments

5. Gift Cards and Other Payments

• Gift cards sold: Enter total gift cards sold
• Gift cards redeemed: Enter total gift cards redeemed
• Miscellaneous: Enter other payment methods (Mobile Pay, etc.)

If Balance Doesn't Match

The app will show a mismatch screen with the following information:

Mismatch Indicator

• The upper right corner shows which category has a mismatch
• The exact amount difference appears in red brackets

Your Options:

Option 1: Recount

1. Click RECOUNT
2. Redo the register calculations
3. Re-enter the correct amounts

Option 2: Justify Mismatch

1. Type a reason in the JUSTIFY MISMATCH TO END OF DAY field
2. Send the receipt to the desired email address
3. The system will record the discrepancy with your explanation

Important: You cannot close the day without either balancing the amounts or justifying the mismatch.

All tables must be closed before performing EOD

Balance must match or be justified to complete EOD

Red brackets indicate the specific amount of discrepancy

Email receipt can be sent for record keeping

The system prevents closing without proper reconciliation

Need help?

For assistance with End of Day procedures, contact support at support@superbexperience.com

Updated on: 11/10/2025