How to close reservations

This guide explains how to completely close reservations for specific dates, such as holidays or special closures.

What does closing reservations do?

When you close reservations:

• All online bookings are blocked
• Waiting list is NOT available (unlike block reservations)
• Restaurant shows as closed for selected dates

Use for: Holidays, vacation closures, special closing days

How to close reservations

Step 1: navigate to availability settings

1. Go to Settings
2. Click Online Reservations
3. Select Availability

Step 2: add closed date

1. Scroll to the bottom of availability settings
2. Click Add Closed Date

Step 3: configure closure

Name the closure:

• Give it a descriptive name
• Example: "Christmas Closing"

Select dates:

• Choose start and end dates
• Example: December 22 to December 31

Close all bookings:

1. Select Close all regular reservations
2. Select Close all or selected experiences
3. Choose Close all experiences (ensures everything is closed)

Step 4: save

• Click Save
• The closure is now active

Step 5: verify

• After saving, the restaurant will show as closed for all dates in the selected period on your booking page.

Common use cases

Holiday closures:

• Christmas, New Year
• Close for extended periods

Vacation periods:

• Annual closure
• Staff vacation days

Special events:

• Private events requiring full closure
• Renovation or maintenance

Extra closing days:

• Additional closure beyond regular weekly closings

Difference: close vs block

Need help?

• If availability not configured: Contact support@superbexperience.com
• Questions about closures: Reach out to support team

Updated on: 13/10/2025