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> Use this file to discover available pages before exploring further.
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# How to set up your gift cards

# How to set up basic and custom gift cards

This guide will walk you through setting up and customising gift cards for your business through the partner portal.

You can do a basic gift card template or create a custom template

### 1. Enable Basic Gift Card Configuration

* Toggle gift cards ON to enable the feature
* Configure gift card amounts (minimum and maximum, both are optional)
* Set gift card expiration (how long they remain valid), available options range from 3 months to 5 years

||| Important: Check your local legal requirements - some countries have minimum duration requirements for gift cards

### 2. Creating a Custom Template

###### Start by enabling gift cards:
1. Navigate the [Gift cards under Settings](https://partner.superbexperience.com/settings/gift-cards) (left hand side bar, click Settings and then Gift cards
2. Enable custom design by toggling ON Custom Design. An edit window will appear.

![Make sure both the high-level gift card toggle and the customisation toggle are both turned on](https://storage.crisp.chat/users/helpdesk/website/-/6/1/0/2/6102cfa5dda20400/screenshot-2026-02-19-at-12322_1rx49zb.png)

###### Then proceed to:
1. Choose your language template. You'll see options for English and your preset localised language
2. Select your template and confirm template overwrite
3. Add and modify visual elements such as images, background images or background colours
4. Modify the tone of voice to match your brand if desired
5. Add your booking link to the button OR repeat the gift card code

| We recommend you to keep the essential template text that defines whether the gift card is for an experience or specific amount

###### Include required information
* Gift card code token (each gift card gets a unique code - this is mandatory)
* Restaurant/business address
* Business information
* Expiration date and issue date
* Your logo

###### Include additional information (optional)
* Your logo
* Browse available tokens you can add to your template
* Not all tokens are legally required, but they provide helpful information
* Add any tokens that enhance your gift card

###### Last steps
* Confirm image rights: Before saving, confirm that you have the right to use all images and content in your template (required)
* If required tokens are missing, the system will alert you upon saving. Click Fix My Template to automatically add missing required tokens to the bottom. Move these tokens to appropriate locations within your design
* Once all required tokens are included, click Save again

Your custom template is now ready

###### Preview Your Gift Card
You can test the customer experience of your gift card by clicking Get Preview to download a PDF sample and review how your gift card will appear to customers

**Important Notes**
* Required tokens must be included - the system will remind you if any are missing
* Check local legal requirements for gift card expiration periods
* Preview before going live - always test how your gift card looks to customers
* You can edit anytime - templates can be modified as often as needed

Your custom gift cards are now ready to offer to customers!


### 3. Create an experience for the gift card
Create a new package for gift cards:
1. Go to Settings, Online Reservations and then [**Experiences**](https://partner.superbexperience.com/settings/experience/)
2. Click on **Add Experience**
3. Give the experience a **name, price and description** (in both Italian and English)
4. Check the boxes "**Enable for gift cards**" and "**Hide on GX**" and click Save.