How to request guest allergies and dietary requests

This section allows you to customise what appears on the 'Confirm your booking' page and how it displays to guests during the online booking process.

Dietary Restrictions and Allergies

You can specify which dietary restrictions and allergies your restaurant can accommodate. This feature provides several benefits:

Streamlined Requests

• Guests can only select from the options you've pre-approved
• Reduces requests for items you cannot accommodate
• Ensures all dietary needs fit within your kitchen's capabilities

Better Data Management

• Creates standardized data across all customer bookings
• Provides a cleaner, more organized overview of all dietary requests
• Makes it easier to prepare for guest needs in advance

This feature can be turned on like this:

Custom Notes for Guests

You can add a custom note that will appear on the confirmation page. This is useful for:

• Communicating important information to all guests
• Highlighting special policies or requirements
• Sharing relevant details about their upcoming visit

Updated on: 10/10/2025