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# How to move a bill from one table to another

# How to move a bill to another table

This guide explains how to move bills and reservations between tables in the POS app, RES apps, and web partner.

### Moving a bill in POS
The 'Move a Bill' feature allows you to move a bill directly from one table to another in the POS app.

![How to switch tables for an open bill](https://storage.crisp.chat/users/helpdesk/website/-/6/1/0/2/6102cfa5dda20400/move-bill_xpr5na.jpeg =900x675)


###### What happens when you move a bill
* All items in the bill automatically move to the new table
* No need to manually add or remove items
* The reservation automatically moves with the bill
* Updated information shows in POS app, RES apps, and web partner

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### Moving a reservation
Reservations can be moved from POS app, RES apps, or web partner.

###### Moving in the Superb POS app

* The reservation moves to the new table
* **The bill moves with the reservation**
* Updates automatically appear in RES apps and web partner

###### Moving from the Superb RES apps or web partner

* The reservation moves to the new table
* **The bill does NOT move with the reservation**
* The bill stays at the original table
* Updates appear in POS app after refreshing

### Best practice recommendation

**When a table has an open bill:**

✅ **Move from POS app** - Both bill and reservation move together

❌ **Avoid moving from RES apps or web partner** - Only reservation moves, bill stays behind

This ensures the bill and reservation stay together, avoiding confusion during service.

### Quick reference

**Moving bills:**
* Available in: POS app only
* Moves: Bill + Reservation
* Updates: POS, RES apps, web partner

**Moving reservations:**
* Available in: POS app, RES apps, web partner
* From POS: Bill + Reservation move
* From RES/web: Only reservation moves
* Bill stays at original table

**Restrictions:**
* Cannot move to tables with existing reservations
* Cannot move to tables with open bills

### Common scenarios

###### Scenario 1: guests want to change tables (no bill yet)
* Move reservation from any platform (POS, RES apps, or web partner)
* No issues since there's no open bill

###### Scenario 2: guests want to change tables (bill already open)
* **Best option:** Move from POS app
* Both bill and reservation move together
* Avoids confusion during service

###### Scenario 3: accidentally moved reservation from RES/web (bill open)
* Bill remains at original table
* Move the bill manually from POS app to match the reservation

###### Need help?
For assistance with moving bills or reservations, contact support at support@superbexperience.com