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How to create an experience

How to create an experience


Learn how to create and update experiences and events


Step 1: Create the content of the experience

Important: Remember toggle on "Show experiences" under the Experience section.


First, follow this 1-minute Product Tour to get started.



Please note if you're creating an event, select This is an event. In this case, only guests with the private experience link will be able to book.



Step 2: Create the rules for the experience

Please note, your experiences will not work before the rules are correct. You can always contact us in support to set them up or check that you've done it right.


Please note if you're creating an event, select This is an event. In this case, only guests with the private experience link will be able to book.



Additional Settings

Under Advanced Availability Settings, you can configure optional fields to customize your booking experience:


  • Max Total Guests - Set the maximum number of guests allowed across all bookings
  • Max Bookings - Limit the total number of reservations accepted
  • Duration - Define how long the booking lasts
  • Turnaround Time - Set time needed between bookings
  • No-show Fee - Activate and set the no-show charge


Important: If you're using the no-show feature for the first time, contact support at support@superbexperience.com to ensure your account is correctly configured.


Best Practices


Reservation Policy

We strongly recommend attaching a reservation policy when creating a new event. Learn how to do this [here/link to policy guide].


Time Slot Capacity

If you need specific guest limits for each time slot (e.g., maximum 5 guests every 30 minutes), please contact support for custom configuration.


Closing Other Experiences

To close regular bookings or other experiences on the day of your new event, reach out to the support team for assistance.



Updated on: 11/10/2025

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