Articles on: Reservations

How to charge a partial no-show

Partial No-Shows: Step-by-Step

Use this if only some guests didn’t show up — and you’ve collected credit card info at booking.



Mark a Reservation as Partial No-Show

  1. Go to the left-hand menu → NO SHOWS
  2. Find the booking
  3. Click PARTIAL CHARGE
  4. Select how many guests didn't show
  5. Click SAVE



Important: Marking a booking as a Partial No-Show is permanent. This does not charge the card automatically — you must do it manually in the NO SHOWS tab


How to categorise a booking as partial no-show



Charge the Partial No-Show Fee


  1. Go to NO SHOWS in the sidebar
  2. Choose the date range
  3. Click PARTIAL CHARGE

How to charge a partial no-show



  1. Enter the number of no-show guests
  2. Click SAVE to charge the card


How to charge a partial no-show




Updated on: 17/07/2025

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