How to charge a partial no-show
Partial No-Shows: Step-by-Step
Use this if only some guests didn’t show up — and you’ve collected credit card info at booking.
Mark a Reservation as Partial No-Show
- Go to the left-hand menu → NO SHOWS
- Find the booking
- Click PARTIAL CHARGE
- Select how many guests didn't show
- Click SAVE
Charge the Partial No-Show Fee
- Go to NO SHOWS in the sidebar
- Choose the date range
- Click PARTIAL CHARGE
- Enter the number of no-show guests
- Click SAVE to charge the card
Updated on: 17/07/2025
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