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# How to access and download sales reports

# How to access and download sales reports

This guide explains how to access and download end-of-day reports, sales reports, and tip reports from your POS back office.

###### In this article
* How to download end-of-day reports
* How to download sales reports
* How to download tip reports
---
# Download sales reports

### Access sales reports

1. **Navigate to sales** From the POS back office, go to **SALES**
2. **Open sales report section**, Tap **SALES REPORT**

### Download options

You have two download options depending on your setup:

#### Option 1: single shop report

For a specific shop location:

1. **Select your shop**: Find the shop you want a report for
2. **Download report**
* First, select the date range in the upper right corner
* Next, press the **DOWNLOAD** button to the right of the shop name
* Select the type of report you want

#### Option 2: all shops report

If you have multiple shops and want one combined report:

1. **Download all**
* Press **DOWNLOAD ALL SHOPS**

2. **Select report type**
* Choose the type of report you want
* The report will include data from all your shop locations

## Download tip reports

### Access tip reports

1. **Navigate to sales**
* From the POS back office, go to **SALES**

2. **Open sales report section**
* Tap **SALES REPORT**

3. **Download tip report**
* Press **DOWNLOAD**
* Select **TIPS REPORT**
* Choose your desired file type (CSV or PDF)

### If tip reports are not visible

If you don't see the **TIPS REPORT CSV** or **TIPS REPORT PDF** option in the drop-down list:
* Contact support at support@superbexperience.com
* Request to have this feature enabled for your account

**Note:** Tip reports are only available for integrated card terminals. See our [tip reports guide](#) for more information.

## Report types comparison

| Report Type | Location | Format Options | Best For |
| ---- |
| **EOD** | SALES > EOD | CSV, PDF | Daily cash-up verification |
| **Sales Report** | SALES > SALES REPORT | Multiple formats | Business analysis |
| **Tip Report** | SALES > SALES REPORT | CSV, PDF | Tip tracking and payouts |

## File format guide

### CSV files
**Pros:**
* Open in Excel, Google Sheets
* Easy to manipulate data
* Good for detailed analysis

**Best for:** Accountants, detailed analysis, data processing

### PDF files
**Pros:**
* Easy to print
* Professional appearance
* Cannot be edited accidentally

**Best for:** Archiving, sharing with stakeholders, official records

### Best practices

**Regular downloads:**
* Download EOD reports daily
* Save reports in organized folders
* Maintain consistent naming conventions

**Backup and storage:**
* Keep copies of all reports
* Store in secure location
* Organize by date and type

**Multi-shop management:**
* Use individual shop reports for location-specific analysis
* Use combined reports for overall business performance
* Compare shop performance regularly

---

## Quick reference

### EOD reports:
✅ SALES > EOD  
✅ Choose CSV or PDF  
✅ Download daily

### Sales reports:
✅ SALES > SALES REPORT  
✅ Single shop or all shops  
✅ Multiple report types available

### Tip reports:
✅ SALES > SALES REPORT > DOWNLOAD  
✅ Select TIPS REPORT  
✅ Contact support if not visible