How to create your experience content

Important: Remember toggle on "Show experiences" under the Experience section.

Step 1: Create the new experience

1. Add the experience by navigating to the Experience section under settings in Partner
2. Click on "Add experience"
3. Add the Experience name*, a description, a price (only for pre-payments), an image (guide following) and a menu (pdf). Remember to add them in both languages.
4. Hit SAVE

Once you have done the above steps we are happy to assist you in setting up the rules for the experience.

Other useful information:

• The Sort # function allows you to choose the order of your experiences if you work with multiple experiences
• Items allows you to select the number of items (extra choices) an experience may have, e.g. a selection of a tasting menu or similar.
• Room(s) allows you to sell certain experiences in certain rooms of the restaurant
• The **preselected date **is only useful if you are selling tickets (contact support for more info)
• Enable for gift cards is if your pre-paid experience is also available for purchase for gift cards
• Hide on GX is if you create gift card experiences that should not be bookable online (this could be if the bookable experience does not have a prepayment)

How to upload an image to your experiences

Add images to your experiences to make your booking page more appealing and engaging.

Limit: One image per experience

Image requirements

Before uploading, ensure your image meets these requirements:

File size:

• Maximum: 1 MB
• Compress larger files using online tools (search "compress png" or "compress jpg")

File type:

• Accepted formats: .png or .jpeg only

File name:

• Keep filename short
• Long filenames may prevent upload

Troubleshooting upload issues

If your image won't upload, check these common issues:

File size too large

Problem: Image exceeds 1 MB

Solution: Use an online compression tool to reduce file size

Filename too long

Problem: Filename is too long

Solution: Rename your image with a shorter name and try again

Wrong file type

Problem: Image is not .png or .jpeg

Solution: Convert image to .png or .jpeg format

Before uploading, verify:

✅ File size is 1 MB or smaller

✅ File type is .png or .jpeg

✅ Filename is short and simple

Need help?

For assistance, please contact support at support@superbexperience.com

Updated on: 08/01/2026