How to block reservations

This guide explains how to block reservations for specific time slots, tables, or days.

What is block reservations?

Block reservations allows you to prevent online bookings for:

• Specific dates
• Specific time slots
• Specific rooms or areas
• Entire services

How to block reservations

Access the feature

On iPad RES or Partner:

1. Go to your Dashboard
2. Find the Block button (next to "New Reservation" and "Quick Book")
3. Click Block

Configure your block

Step 1: select dates

• Choose the days you want to block
• Can select single day or date range
• Example: October 14 to October 15

Step 2: choose time period (optional)

• Leave blank to block entire day
• Or select specific time slot
• Example: 6:00 PM to 7:00 PM (blocks only one hour)

Step 3: select room/area

• Choose which dining areas to block
• Example: Block "Dining Room" but keep "Outside" available
• Can select multiple or all areas

Step 4: confirm

• Click Block to apply
• You will now see the block on your dashboard

Use cases

Private events:

• Block entire service for a specific date
• Keep other areas available

Limited capacity:

• Block specific time slots
• Manage rush hours

Maintenance or setup:

• Block one area while keeping others open
• Block specific hours for preparation

Special services:

• Block regular bookings during special events
• Keep waiting list available for exceptions

Waiting list stays active - Guests can still join waiting list

Flexible blocking - Choose dates, times, and areas independently

Easy to reverse - Can unblock at any time

Selective areas - Block some rooms while keeping others available

Need help?

For assistance with blocking reservations, contact support at support@superbexperience.com

Updated on: 13/10/2025